Shipping Policy
Shipping Policy
Thank you for visiting and shopping at TrendyNest13. Following are the terms and conditions that constitute our Shipping Policy.
1. Processing Time
- All orders are processed within 10-24 business days (excluding weekends and holidays).
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer the following shipping methods:
- Standard Shipping: Delivery time: 10 - 24 business days.
- Expedited Shipping: Delivery time: 5 - 10 business days.
- Overnight Shipping: Delivery time: 1 business day (available for orders placed before 10 PM).
3. Shipping Locations
- We currently ship to [List of countries/regions you ship to]. If your country is not listed, please contact our customer support team at [email address] to inquire about international shipping options.
- We do not ship to P.O. Boxes or APO/FPO addresses.
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your shipment on the carrier's website.
- If you have not received tracking information after 5 business days, please contact us at trendynest13@gmail.com for assistance.
5. Shipping Insurance
- All shipments are covered by insurance up to the full value of your order, in case of damage or loss during transit.
- If your item arrives damaged, please contact our customer support team at trendynest13@gmail.com within 1 days of receiving your package to file a claim.
6. Shipping Delays
- While we strive to deliver your orders within the estimated time frame, there may be delays due to unforeseen circumstances such as extreme weather, holidays, or carrier issues. We will notify you promptly if any delays occur.
- We are not responsible for delays caused by the shipping carrier or any customs-related delays for international shipments.
7. Incorrect Address
- Please ensure that your shipping address is correct at checkout. We cannot be held responsible for lost or undelivered items due to incorrect or incomplete addresses.
- If you notice an error in your shipping address after placing an order, please contact us immediately at [email address] and we will do our best to update your order before it is shipped.
8. Returns and Exchanges
- Please refer to our information on how to return or exchange your products.
- If you receive an item that is damaged or defective, please contact us within 1 days of delivery, and we will assist you with a return or exchange.
9. Customer Support
- If you have any questions or concerns about your shipment, please feel free to contact our customer support team at [email address] or [phone number].
Thank you for choosingTrendyNest13. We hope you enjoy your purchase!